AAAAAHHHHHH!!!!

FYI-THIS IS A RANT:


I went to the dentist in Mid-December for 2 crowns, (some might remember my posts but I digress) I paid them $1352 which according to the dentist's office was to be my portion (it was supposed to be an educated guess). I paid them after I was done with m y crowns. I noticed in January that the claim was adjusted (as insurance companies do) and the insurance paid their portion to the dentist's office. According to the insurance, my portion should have been $162...But WAIT you say....you already paid them $1352?? Riiiight....so, my darling husband called in FEBRUARY!!! and they told him the claim was pending, the insurance has not processed all of the claims. OK, so NOW, it is April---according to our insurance website, there are NO pending claims. Soooo, last week, I called the dentist and they took my # and told me the billing girl would call me. Guess what??? NO CALL. So, I had some extra time today (a week later!!) called and the billing girl told me that they were not refunding me because they show the claim as pending. DUH- so, when I asked her why it's taken 4 months and that I don't know about her but I don't have the $ to just let $1100 sit around...I need it!!! Needless to say she talked to my like I was 4 (ya know that speak slowly and condescending---I know it because I am good at doing that myself -ask Paul) So I called her on it and she didn't like that. so I told her to call my insurance company and I will be expecting her call. Then hung up. I am getting a new dentist. (FYI-the actual dentists and hygenists are nice, sorry the front office ruined it for you)